I am very happy with how easy TM is to use and operate as well as its customer support team. The interface is extremely user friendly! It's not too much of an extra step or hassle than other apps out there which would be great. There really isn't anything that I dislike about my experience using this product. This app could definitely benefit from more features but they haven't changed their products in quite some time so you would want to make sure your needs match what they offer since sometimes newer versions may update something you do not need. They have helped us keep track of our routes easily and accurately allowing us to manage them better through less errors. We are able to see who else uses these services at given times helping give us options when we're running short on drivers/parters. I like that they are very thorough and can customize the system to fit your needs. It's very easy to use and they have great customer service. I dislike that they are very expensive and not all features are included. It's a great system, but be prepared to pay for a lot of features you may not use. It's a great system, and I highly recommend it. The features are very helpful and it's easy to use. I have been able to customize the system to fit my needs.