Here's what I would like to know by reading this review: It's quite large, which is hard to tell from the pictures. I can easily put my hand in to wash it. I pour in a few inches of boiling water, let it sit for 3-4 minutes, add my hot food and T YES: after a few hours, my food is still so hot that I have to be careful about eating it! The little pen is cute but I still use my lunch box. and I'm not going to use plastic on hot food anyway, so I'm leaving it at home. tap water and let sit for 10 minutes before adding the soup/stew. The food was disappointingly cold. I read the directions so I tried boiling hot water and after a few weeks I found that I only needed an inch, not a full thermos, to "preheat" it. Of course, a little "steam release" can splatter food particles, so use caution when dressing for work. I am happy with this product and recommend it and encourage frustrated people to use boiling water and try again.
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