The features are very helpful! It makes our life easier when we want something as fast or efficient than having people stop by every time they need help with their computers/mobile devices etc.. I would say there isn't much dislike about this system because everything has worked so far great!! We have been able solve most of problems within minutes using In inside's software application which was also user friendly since you don’t require any special training before working through them once installed into your computer systems (or mobile device).