It's easy for businesses to use, which makes it easier for my clients. The ability to have more than one user with access creates workflows issues at times but I do like how well it works overall. We're currently looking into other cloud services as this service has not been around long enough nor proven itself to be reliable yet. However there are some things about Ambivault that we love so far such as its ease of use in terms of uploading files, protecting documents, etc. Also very flexible system such as being able to adjust permissions by department/user or even by file type if needed.