I've had this vacuum for a little over a month and everything was fine. I have used it on my hardwood floors and carpet and it has worked well. I like the self-cleaning mode and the timer that shows how long the machine has been in use. Unfortunately the vacuum cleaner had a sensor error in the clean water tank and kept saying "Please fill in clean water" even though the tank was full. I've emptied and refilled the reservoir, cycled on and off, etc. with no solution. In the end I returned it. It was easy to come back and be happy with the customer service. However, I will not buy this brand again. upset
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