Vacuum cleaner purchased in April 2022. Started using in July 2022. In September 2022, it stopped turning on. They took it to the official service. Everything is convenient, the courier arrived, took it to the service. Then they announced that we had broken the button (incorrect operation from their words, despite the fact that there were no visible damages and the vacuum cleaner was used very carefully) and replacement with the original part would cost 9 thousand (the official service offers to install non-original parts))) But with it you need to change some thermal sensors and this is another plus of 10 thousand. Total: 19,000. With a valid warranty, this is inhumane. This is the first time we have encountered such a "guarantee".
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