Unfortunately, my recent purchase from Polara's online store for golf accessories was not a positive one. To begin with, the website was sluggish and unreliable, which made it difficult to move around and look for specific products. In addition, there were a lot of unnecessary stages in the checkout process that made it feel like it would take forever to finish. The worst part is that my purchase did not arrive on time and several items were broken or missing. Attempting to resolve these problems by contacting their customer service team was a hassle in and of itself due to the lengthy wait times and unhelpful answers I received. If you're looking for a simple online purchasing experience, I wouldn't suggest Polara's site.