This pen was the same as the original pen that came with my phone. It worked great right out of the box without me having to go through any setup or connection steps. I'll probably get another one as a spare as the old one fell off and got stepped on, that's probably not uncommon! I am actually complaining about Samsung as these phones cost two (2) to start with. It would also be nice to have a universal stylus that works for everything. But that's not Revain's problem. I rarely have any problems with the items I buy from Revain and a couple of times I have so their response has been perfect. Happy to get my stylus back at a very reasonable price!
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