Recently, I used the NYORTHO web store as a customer, and I have to admit that it was a letdown. Despite their claims to provide high-quality, reasonably priced medical supplies and equipment, my interaction with their online shop fell short of what I had hoped for. First off, I thought their website was awkward to use and poorly made. Finding the items I was searching for was difficult, and the checkout procedure was laborious and time-consuming. Additionally, the amount of information given about the products was insufficient, which made it difficult to make wise buying choices. Second, I was dissatisfied with the caliber of the goods I got. The braces and supports I bought weren't of high enough grade to give me the support and comfort I required. In addition, despite what it claimed to do, the equipment did not live up to my hopes or improve my overall health and wellbeing. And finally, I thought their customer care was subpar. I attempted to get in touch with their team for help, but all I got was a canned response that didn't really address my issues. It appeared that they were more focused on making a transaction than on offering their clients a high-quality service. Overall, I was unimpressed with the NYORTHO online shop and would not suggest it to others. Although they might provide high-quality goods and services, their online shop could use a lot of work in the areas of website design, product details, and customer support.