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Georgia, Tbilisi
1 Level
731 Review
31 Karma

Review on Lexol by Andy Syla

Revainrating 1 out of 5

A Disappointing Experience When It Comes to Car Care with Lexol

I am a proud car owner who takes great care to ensure that my vehicle always appears its best, so I was eager to test out the various auto care solutions that Lexol has to offer. Nevertheless, my interactions with the organization left me feeling let down and aggravated. To begin, I was disappointed to see that the selection of things available was not nearly as broad as I had anticipated it to be. In spite of the fact that they provide products catering to a wide variety of automobiles and drivers, I couldn't help but feel that they fell short in a few crucial respects. For instance, I was unable to locate a product that would successfully remove certain difficult stains from the leather seats of my car. But the quality of the things that they did offer was even more of a cause for concern than the little selection they had. When I tried various items, I discovered that some of them simply did not live up to the claims that they made. The leather care product that I used, for example, did not leave my seats feeling clean and conditioned but instead left them feeling sticky and greasy. To make matters even more difficult for me, when I tried to voice my issues to the customer care team at Lexol, I discovered that they were unhelpful and condescending toward me. They did not appear to take my issues seriously and provided very few ideas or alternatives to the problems that I raised. My overall experience with Lexol was one that was less than satisfactory. I am a car owner who is concerned about the overall look and condition of my vehicle, and I had hoped that the level of quality and service that I would receive from this firm would be higher than what I actually got.

Pros
  • Trusted for years by automobile owners Excellent value for the cost
Cons
  • It might not work on really stubborn stains.