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1 Level
787 Review
44 Karma

Review on 5View Network Application Performance Monitoring by Tyler Markham

Revainrating 5 out of 5

Excellent experience with quick turnaround times and helpful staff

It is very easy for end users of our applications! The dashboard gives us all information we need in one place at any given moment - which helps when troubleshooting issues or working towards an upcoming release date/time frame (or both!). Sometimes it takes quite some effort before you get access to this data via API calls from other services like TeamCity etc., but once there, everything seems perfect :) I have not come across anything specific so far as dislikes would be hard since i am really happy overall about how well they support their customers through good documentation & helpdesk tickets available online along side great customer service team over phone + email. They are always willing to assist me if needed even outside business hours / weekends too!! Great product! Their level 1 technical assistance makes them stand out among competitors who focus more heavily on sales than actual implementation guidance.

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Pros
  • Easy monitoring UI that allows managing many different projects without much headache.
  • Dashboard has lots useful info such metrics+ graphs&charts
  • Support staff helpful with getting questions answered quickly by eithe telephone call OR ticket submission directly within web portal interface
Cons
  • Not bad