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France, Paris
1 Level
701 Review
41 Karma

Review on 52USA by John Faxon

Revainrating 3 out of 5

Having a Disappointing Experience with the Company 52USA

As a customer of 52USA Company, I feel obligated to express that my most recent interaction with the company was quite disheartening. In spite of the fact that they advertise to provide superior products, I was disappointed to find that the groceries and gourmet meals were of a mediocre quality and lacked flavor. The essentials that were kept in the pantry had gone bad, and the herbs, spices, and seasonings smelled and tasted stale. In addition to that, their customer service was extremely lacking in quality. I attempted to contact them to voice my concerns and make a request for a refund, but I was received with unprofessional conduct and a lack of empathy when I did so. They did not respond to any of my mails and gave the impression that they were not interested in resolving my concerns. 52USA falls short in terms of both the quality of their products and the customer service that they provide in contrast to their rivals. Other businesses operating in the same sector as us provide customers with products that are of higher quality, both in terms of taste and freshness. In general, 52USA is not a retailer that I would recommend to anyone searching for high-quality foods and gourmet food. There are a multitude of other available choices, each of which provides superior value for the money spent and a more pleasurable purchasing experience overall.

Pros
  • Excellent raw materials to work with
Cons
  • Some goods are only available in limited quantities.