The software has been very easy to use, even for someone with no IT training or experience at all! It's also so simple that we can easily train our employees in its usage without too much trouble (we have over 500 people using it). I don't dislike anything about this product - everything works great as far as functionality goes; however there are some minor issues here & there which could be improved upon if they were addressed by their developers/support team but nothing major enough where you'd really need to complain otherwise just get support from them anyway :) We're solving several problems related to storage of documents within one place instead having multiple hard copies scattered around different offices etc., This makes things easier when searching through reports because now only 1 report needs looking up rather than many separate ones stored elsewhere each time an employee requires access to something specific.