I started using SLP in my office in the late 90's and loved it so much bought a lot I have one for home use. Fast forward 8 years and this printer has never had a problem - only now I see the ink fading (but 7 years is a good run for a single printer that has processed countless labels). I don't know if I can get replacement ink/ribbon but if not I'll buy a new one exactly the same. My SLP 100 is a great product, great price and easy to use so I would highly recommend it (which I NEVER do).
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