The biggest strength is that it works across mobile devices so the user can access information easily when out on site. It also has a lot of automation which makes it fast to use and free up staff time. A small downside is that if you want to add extra functionality then you need to pay for the software. Overall a great app that works well. Would recommend! Very useful as an online project management tool and especially good at integrating into existing systems such as Basecamp or Trello. I particularly like how you can set permissions for different users within your own organisation to make sure they only see certain things - very helpful. Also really liked being able to integrate with other services too (eg Google Docs) rather than having to build something yourself. As far as ease of use goes, there isn't much more you could ask from a web-based application. It's all just clicks away, and although some might think this doesn't necessarily equate to quality, it does mean you're never waiting around for anything because it just happens without any fuss.