I recently made a purchase from UTENEW consisting of various beauty tools and accessories, and I have to admit that I am really dissatisfied with the quality of the things that I ordered. The makeup brushes fell apart after only one use, and the hair tools were both flimsy and ineffective in their intended use. When I tried to get in touch with their customer care to ask for a refund, they did not respond to my messages. This made the situation even more difficult. You won't find better quality products or better service anywhere else, so save your money and look elsewhere.