The ease to use this software has been great for our organization, we have had no problems using it so far! I like that all of my documents are in one place which makes searching them easier than if they were scattered throughout different folders or files. Nothing really at this point but would love more features when you need some extra space such as with an archive folder where your file may be older then 10 years ago. We needed somewhere easy enough for anyone who needs access to get their job done without having any IT training required other wise there was always going to be issues getting things set up correctly because not very well versed ourselves regarding computer systems/hardware etc.