I purchased this jug on 24th November 2018 and it was etched almost immediately after chilling my lemon based drink in it for a few days. They advertise the image of HEAT RESISTANT, DISHWASHER SAFE and SAFE with a lifetime guarantee. In addition, the sliding lid of the spout had to be constantly replaced. One evening the dishwasher started smelling burnt. I found that the spout lid had fallen off the top shelf onto the dishwasher's heating coil and was beginning to melt. Now the pitcher is almost useless. I tried to email you twice at support mamiwata.co" but both times the email was not delivered even I added m to com. Thank you for the lifetime warranty and your willingness to help , to help me.
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