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812 Review
37 Karma

Review on Enchant Agency by Ryan Barton

Revainrating 5 out of 5

Great customer support and knowledge base system

I really enjoyed working with them; they're very professional, friendly people! They are also great at getting things done quickly if you need it right away or can't schedule an appointment for later date (as we all know time moves so fast sometimes).

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That's pretty much my only complaint- there wasn’t anything bad enough to complain about while being apart of this team as such. We had some success implementing MailChimp campaigns into our business model but were not able make any drastic changes until after implementation when more targeted data was needed from customers/users etc.. The process took longer than expected because their software didn' t play well wih mailchimps outbound tracking tags -.- which lead us down another path where nothing else would work either :( However everything worked eventually once again!! And now using Aweber integration has been seamless.

Pros
  • Great customer service provided by everyone in contact,
  • Friendly environment created &amp support is always given before deadlines that will be met :)'
  • Fast results delivered through emails / phone calls made within 24 hours max., even sooner usually depending how long your issue takes me personally take 2 hrs tops lol ;)
Cons
  • Zero