Review on B. Donald Kimball, Inc. by Matthew Maxwell

I was very pleased with how quickly they were able to get me up & running once we had our initial meeting! The team is friendly but professional at all times--I really appreciate that about them when choosing an agency for my website design needs. They are always quick to respond via email or phone call if needed as well; sometimes it can be difficult tracking down someone who knows what you need from your business/organization (website). Sometimes their responses aren't clear enough so having multiple conversations helps clarify things further before agreeing upon something which works best for us both. We have been working together now over 2 years using this platform. They always go above and beyond for me. I have never had a bad experience with them. They are very professional and make sure you are taken care of. They will even send someone out to your home if they notice there is an issue or if you do not answer after multiple attempts. I highly recommend them. Their customer service is outstanding! We had a hard drive crash and they sent their best tech guy to come to our house. He was extremely knowledgeable and very helpful.