1 Level
1272 Review
51 Karma
Review on White Label by Reza Cook
Intuitive platform with easy to navigate back office
The interface is very intuitive to use. It's like using an iPad instead of paper! I have been able to get more business out of my agents by providing them with easy access to billing information in one place and allowing the customer experience to be seamless. There are a few things that would make it easier for our account managers to navigate through claims process if needed. But those issues aren't deal breakers for us and we'd love to see improvements there soon if they happen! So far so good! We've found this software extremely useful when getting new clients onboarded into our carrier.
Pros
- Ease of Use
- User Friendly Interface
- Easy To Navigate around system without much training required.
- Lots Of Features Available, including Billing & Customer Service options available within same toolset as well..all under 1 roof !!! :)
Cons
- Nothing really comes immediately or readily apparent at first glance.
- A bit cumbersome once you begin working inside lotsa clicks/clicks here n' th
