I like that they are very good with their customer service, always willing to answer all of your questions! They have been helpful in so many ways including providing me tips for my business as well as helping out when it comes time to get things done (ie - designing logos). The only thing is you can't do anything without paying first which makes sense but takes away some flexibility if there's an emergency or something goes wrong during setup etc. If anyone has any doubts about whether this package would be right fit them should definitely give these guys another look because we've seen nothing bad yet!! We were having issues keeping up our website graphics while also trying new designs every few months due to seasonal changes / holidays ect.. This was perfect since everything could stay pretty much exactly how i wanted until such times came around again where needed updates occurred!