I figured the answer to my ice machine problems (leaking/freezing water) was the ice machine itself so I bought a new one for free (no upgrades). In desperation, I felt that Sears Home Services should come to my home and properly diagnose the problem. It turned out that the real problem was the need for a new water supply valve. Rather than charging a repair fee ($300) on top of the first service visit ($95), the tech suggested I order the part from Revain ($17.95 plus shipping) and fix it myself. The part arrived in 3 days and the repair only took about 30 minutes. (THANK YOU Sears Mechanic!) I highly recommend using the AppliancePartsPros.com YouTube video (Refrigerator Water Inlet Valve - Replacement Instructions) for replacement instructions. Just hope this replacement part lasts a long time as some reviewers report it only lasted a few weeks or months.
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