I love Waterpik! Purchased in November 2017 after an old irrigator wore out after 9 years of almost daily use. Unfortunately the motor on this bike stopped working for some reason a few weeks ago and I have been very hesitant/hesitant about processing warranty claims as it always seems like a hassle. So I started buying other brands. I also decided to take the risk and contact Waterpik to see what their warranty experience was like. To my pleasant surprise, Waterpik was accommodating and, after answering a few simple questions, agreed to send a replacement unit! Well! saved my day! Thank you, Waterpike!
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