This program has helped me keep all of my records in one place! I can see what each child's progress looks like at any given time with ease as well as being able to update it whenever needed or wanted without having to go back into another system. The customer service offered by this product could be improved upon but overall its been great so far!! We have not had many problems thus far using this platform; however if we do run across something that needs improving then our team will address them immediately. There are some things about this application that seem outdated (for example how they refer to children) which makes us feel old-fashioned when trying to learn new ways to utilize their services within our business model. However, most everything else seems fine enough to make the switch over painless.