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Chris Jens photo
Luxembourg, Luxembourg
1 Level
701 Review
37 Karma

Review on πŸ”² Muzata Cable Railing Post Square 36"Γ—2"Γ—2" 304 Stainless Steel Black Finishing Un-drilled Post Surface Mount for Wood Concrete Level Deck Stair Balustrade 1Pack PS01 BN4S, PT1 PT2 PT6 by Chris Jens

Revainrating 1 out of 5

They sent me two pieces, one needed a drill

To attach the corner ladder to a horizontal corner required two posts, a left corner and a right corner. It turns out that Muzata only makes the right corner, so for the opposite mirror image of the left corner, expect me to drill the holes myself. Made of stainless steel, leaving unnecessary holes open. Ugly. Could I cover them with tape so the water doesn't damage the pole? I don't have the right tools to drill this out, so I have to pay the machine shop to change one of the posts into $$$. That annoys me a lot. Customer service is very weak, with major communication problems. As if they don't understand. Muzata's Free Design Service never responded to my request. Almost a month has passed. The website lacks description and required information, causing delays and additional invisible costs,

Pros
  • Brings joy
Cons
  • Communication with seller