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United Arab Emirates
1 Level
456 Review
0 Karma

Review on Nautica N83 Men's Wakeland Wristwatch by Tamara Allen

Revainrating 1 out of 5

Watch does not work, customer service cannot help

This watch has lasted all day and kept the time. It just stopped working even though the "fuse" was still on when I got it. For example, the plastic that keeps the battery from dying was still there, but it still died within a day of "turning it on". I don't know what's wrong with that. I contacted Nautica who referred me to Timex. These companies offered to send me in for a battery replacement for $18. You sent me a defective watch and now you want to charge me an extra $18 to send it back with a new battery (assuming that's the problem)? The customer service is terrible, the watch is of terrible quality and I tried wearing it in front of my mother when she bought it for me and she immediately realized it didn't work. Now she feels bad that she gave me a broken watch. I buy quite a bit of Nautica clothing and will certainly never buy anything from Nautica or Timex again and I would recommend the same to anyone reading this.

Pros
  • Solid construction
Cons
  • No insurance