I like how easy it is to use - even if you're not an expert at coding or database management this software has everything needed in one package! There's nothing really i dislike about this product but when we first started using this platform there were some minor issues (it was confusing) which have since been resolved. We are now able to automate our workflows very easily without having too much manual input required by us. It makes things faster because all our information flows into the system automatically allowing us time free up working more effectively towards solving problems/tasks rather than manually entering them each day.