I like how easy it was to set up my account with them. The dashboard for their tool allows me to see all kinds of things about what people are reading in real time! It helps keep track of what we're getting into so its great when you have multiple writers or members working together towards one goal. There isn't much else i dislike at this point but if there were more features out there then maybe they could add those too? But overall everything works well as far as tracking goes. If your looking for something really simple just use these guys! They make setting it up super quick and easy. We've been able to get some pretty cool results since using them. Tracking our articles read has helped us know which ones need attention first before publishing.