I like that it has an easy user interface as well its ability of having multiple queues in one screen which helps me organize my work better! Sometimes there's lag when scrolling through screens but overall not too bad considering how much information we have at our disposal now days with technology today!! It would be nice if they could add more features such as adding QR codes or other ways people will know what service/queue number so then customer won't need us asking them where did u get ur food from etc..