I love how simple it was! It took me no time at all getting started using this software because everything in terms easy enough so anyone can use them without issues (especially if they are familiar w/ computer programs). The customer service has been great too!! They were always available when we needed help solving problems as well making suggestions along our journey together through Coacheventage's website & application interface. There really isn't anything i dislike about my experience thus far other than maybe having more training opportunities would be nice but thats just an opinion from someone who doesn’t know much abut what there offering right now lol So nothing actually bad here though :) If u need something quick then go ahead since its very user friendly especially compared ot some others out ther which tend not tto work like theirs haha :D.