I've had mine for a year now and when I received them they seemed flimsy but after a year they hardly showed any signs of wear. They have become my favorite shoes. I often get compliments on her. I have the insert and it fits no problem, I have several pairs of Nike Air Era Cole Haan and they are more comfortable. I never thought I would find a shoe more comfortable than these Cole Haan shoes but now I rarely wear them, I wear these instead.