K&H products are usually great. This one wasn't that good. Pros: The cover can be easily removed for easy cleaning. Cons: Very thin foam inside means no support for aging pets. The lower pad is thin enough that you can feel the hard ground underneath at the slightest touch, and the side bumper is tiny and thin too. I know it has to be thin to let heat through, but that brings me to my next complaint: maybe I have a bad blockage, but the heating pad wasn't producing heat that would be good for our dog. I waited 20 minutes. two hours. 4 hours. I might be able to feel the slightest bit of warmth, but I wasn't sure (and if I had to work that hard to find out if it was warm, it probably wasn't!). Bummer, we love our other K&H products but this one sucked. For the price, I expected a more functional heating element and more orthopedic support from the "orthopedic" foam. Too skinny and thin. The cat doesn't care either, and finds luxury in a piece of cardboard.
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