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Russian Federation, Eugene
1 Level
690 Review
50 Karma

Review on PowerLead by Scott Lavimodiere

Revainrating 3 out of 5

My Experience with the PowerLead Online Store Was A Disappointing Gaming Experience

As a seasoned gamer, I have looked through numerous web retailers to buy gaming consoles, add-ons, and games. I was pleased to find PowerLead's extensive selection of games, consoles, and controllers when I came across their online shop. However, as I explored their website further, my excitement soon gave way to disappointment. The website's poor design, which made it difficult to navigate and discover what I was looking for, was the first thing I noticed. I was shocked by the high prices, which were significantly higher than those of their rivals, when I eventually found the games and consoles I was looking for. Even though the company claimed to have a sizable collection of games, many of the ones I was interested in were out of stock or of poor quality. The controllers I bought had a cheap feel to them, and some of the keys weren't responsive, which made it challenging to play games well. Even worse, their customer service was unresponsive and unhelpful when I attempted to contact them for assistance. As a client, I felt ignored and underappreciated. I ended up being very dissatisfied with my interaction with PowerLead's online shop. They differentiate themselves from their rivals in all the wrong ways thanks to their subpar website design, exorbitant prices, poor product quality, and useless customer service. I won't be returning to their shop in the future and would not suggest it to any other gamers.

Pros
  • Website that is simple to use.
Cons
  • limited choices for payment.