Although FINDKING offers competitively priced, high-quality goods, the quality of their customer support leaves much to be desired. If there is a problem with your purchase, don't anticipate a quick response or helpful solutions. It's too bad, because they have a wonderful variety of home cooking and serving utensils. You can take a chance on FINDKING's support staff if you're prepared to. If not, you may want to take your culinary requirements elsewhere.