The best part about this software, it's that you can monitor your employees from anywhere (even when they are not at their desk). It also allows to create different groups with specific permissions so we have been able to assign roles depending if someone needs more or less access than others. I don't like much how easy is to use but sometimes there could be some improvements because it takes me longer then necessary to do what i need to achieve. This system has allowed us to improve our security policy by giving full control over all users' activity without having them physically present.