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Andre Brignac photo
Sierra Leone, Freetown
1 Level
687 Review
64 Karma

Review on MUMTOP by Andre Brignac

Revainrating 2 out of 5

A Poor Online Shopping Experience with MUMTOP

I recently had a disappointing and frustrating shopping encounter with MUMTOP. They claim to offer high-quality outdoor accessories and decor, but I found their collection to be both limited and expensive. I was dissatisfied to learn that the birdhouse I purchased from their online store was flimsy and poorly built. I attempted to return it, but was greeted with lengthy phone queues and unhelpful customer service reps. It was challenging for me to locate the information I needed to make an informed purchase on their website because it was difficult to navigate. My item came damaged as a result of slow shipping and inadequate packaging. I feel generally disappointed with MUMTOP after my encounter. I won't advise anyone searching for high-quality outdoor accessories and decor to shop at this website. Look elsewhere if you want to avoid the hassle for your outdoor requirements.

Pros
  • Team of customer support representatives who are knowledgeable
Cons
  • Shipping may not be dependable.