I like that it's easy to search through multiple locations at once, you can add folders as well so if something isn't where its supposed too be then just go back into agent ranson an click refresh (or whatever they call this in their help file). The only thing i don' t really care about with them but other programs have also has issues when searching certain types such as office documents which are saved using microsoft word 2013 formats (.docx) however not all versions will work perfectly because some companies save these different ways than others depending upon who made/developed each document type etc.. However after doing research we found out there was nothing else available until now! We used agentsrchive before though didn;t find anything useful within our searches since everything had already been taken off site by another vendor previously -.- anyways thanks again!!