Review on Eheim AEH3634090 Thermocontrol E100 Heater by Tina Brooks

After 4 months of use, the heater did not turn off. At a minimum of 68 degrees. my 50 gallons. the aquarium reached 82 degrees. and the heating was on. I have emailed Eheim customer service three times in the past two weeks and have received no response other than a confirmation email. This heater may be an accident but I will still not be buying another Eheim product as there is no customer service. Update: I finally found the time to call support and they sent a replacement straight away. So Eheim is back in my favor. Bottom line: call, don't email, if you have a problem with one of their products.