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Review on πŸ“Έ JOYTRIP Kids Camera For Boys Gifts 16" - Unleash Endless Adventures: The Ultimate Gift for Boys by Charles Fowler

Revainrating 1 out of 5

Nice but terrible Chinese customer service. Flash does not work after 2 months

After 3 months of light use of this camera. The flash doesn't work. He pretends to do it, but he doesn't. So disappointed because it's a cute, very cute camera. And some of the photos are quite dark. After contacting the manufacturer for a one year warranty, here is their response. Dear Catherine! Thank you for contacting us in the first moment. Don't worry, all Joytrip staff will be happy to help you. We are sorry that the flash specifications of this camera have not worked for a long time and it is a pity that this problem does not make your experience very perfect. To excuse us, would you like to accept $10 compensation? our engineer is working hard to optimize this problem. This camera is made of higher quality material than other baby cameras on the market, higher material, higher pixels, etc. And we are working hard to improve the product. Could you please give us a chance to fulfill your satisfaction? Sincerely, Joytrip, I'll report the final decision as I'm pretty sure $10 wasn't their way of fulfilling the guarantee. Pretty quick response from customer service. Again. When the flash works it's a super cute camera. So Revain offered to give me back the rest of the money I paid for the camera, but Joytrip chose to charge me for the refill. was WITH THE FIRST camera I got from them needed. $10 CREDIT FOR U CUSTOMERS.

Pros
  • 750mAh LITHIUM BATTERY & 2.0" IPS SCREEN
Cons
  • Empty