The ability to search using natural language is very useful, especially when searching for specific keywords that are not easily found in other databases or web searches! I would like more options such as sorting by relevance of results rather than alphabetical order (as it currently works). It's easy enough though so no complaints there :) Very helpful tool if you're looking at doing research into your topic area/industry with limited resources available otherwise!! We use this product daily while conducting our own internal projects within my organisation; we also have used them during client engagements where they've been able find information quickly without having too many people involved manually going through documents etc.. This allows us all time back which can then be spent elsewhere instead ;) They do tend towards being expensive but their support team really help out here once problems arise & will happily work around any issues until things get sorted! Excellent software / service provided from start-up companies who provide excellent customer care throughout every step along way!! Highly recommend.