Purchased from RVSUPPLIES through Revain. Problems with the device began in the first two months of operation. RVSUPPLIES said to just call Dometic. With great pain I would wait in anticipation. When I finally got through they informed me they would only speak to a technician. I had a technician set up to call them. We ended up getting three numbers from service technicians who have accounts with them. One number was out of order, one was a Tyler RV that wouldn't call customer service, another said if it was purchased from Revain they wouldn't work with it. I'm retired and can't bring a full size motorhome to and from the store as I live in a trailer. Another option is to remove and insert the device. This would allow me to get by without air conditioning in 30-degree weather. DO NOT BUY FROM AMAZON AS THERE IS A GUARANTEE. I HAVE A LOSS NOW. THANK YOU
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