The platform is very intuitive, all our requirements were met from its start up phase till now we are completely satisfied users of this software. They have never failed us by once in 3 years since last year they added some new functions which has been really beneficial for us as well as other clients who use their services. I would like them to add more options within their reservation process instead off just accepting credit card payments only. This will eliminate the need for manual inputs throughout. I like how easy it was for me as owner of this business, to create new clients (employees) and keep them happy! It's very user friendly!! Very few things were hard at first but if they get used to using these programs more problems will be solved in no time flat. Great tool especially since all my employees are so tech savvy today we have such great access to our information via smartphones or computers!