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New Zealand, Wellington
1 Level
739 Review
60 Karma

Review on BONMIXC by Everette Jean

Revainrating 3 out of 5

Not Worth the Hype: My Disappointing Experience with BONMIXC

After hearing that BONMIXC, an online store, had everything a cyclist could want, I couldn't wait to check it out. But after looking around their site and buying something from them, I was left feeling dissatisfied. To begin, they have a smaller range of things than they advertise. Compared to other cycling stores I've visited, their selection is not very outstanding, though they do carry some high-quality bike parts and accessories. I was very dissatisfied with their small and unfashionable assortment of riding apparel. Moreover, their support services were severely lacking. It took quite some time for their team to respond to my inquiry concerning a product. The reply I did receive was not particularly helpful when it came. However, BONMIXC's shipment was the worst part of my experience. The delivery of my order took significantly longer than predicted, and when it finally arrived, several of the products were broken. It was a major problem trying to return these things because of the lengthy and inconvenient process involved. In general, BONMIXC is not something I'd suggest to other cyclists. There's a chance they sell some quality items, but it's not worth the hassle because of the limited variety, bad customer support, and poor shipping experience.

Pros
  • Support staff that knows their stuff and is nice to boot
Cons
  • It's possible that certain goods are priced higher than comparable ones.