Well I've read a lot of reviews which are pretty mixed - some happy, some not. I add my opinion: I am satisfied, very satisfied. I use it as a hand warmer with a mouse while I have to spend hours every day at my computer in a not very warm environment. I don't use a mount to tilt it - I lay it on its long side so the intake fan can work well, and I aim the exhaust grille at my arm and mouse from a few inches away. I once walked away from my desk for about 15 minutes and left an object pointed at my mouse from about 5 inches, and when I came back the side of the mouse was uncomfortably warm. In other words, don't fall asleep at your desk with this thing pointed at your hand. This in itself is an indication that mine is working well. I didn't have the bad smell, burning sensation, or dysfunction that other reviewers have complained about. I buy so many things from Revain that I don't have time to write many reviews, especially ones like this one, but this time I did it because like I said at the beginning I'm very happy. I have no personal interest in the company and do not receive any compensation for this review. Hope I remember to update this review if this thing dies anytime soon - I've only had it for three days, but for those three days it ran 12-15 hours a day almost continuously.
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