
Item not delivered! Because this phone was going to be given as a present, the delivery date that was specified in the order was highly crucial. The phone was delivered to the sorting center and then had to make its way to the pickup point that I had specified in the purchase after it arrived in my city via the PICKPOINT delivery service. At this time, the most intriguing thing started happening: the contractual relationship that existed between Pickpoint and the pickup point came to an end, the phone was left at the pickup point for a portion of the day, and then it was transported back to the sorting center in the morning. Because I often checked on the progress of the transaction, as soon as I realized what had happened, I started making calls to the Pickpoint support line. Following their conversation with the operator, the employee transferred the products to a different pickup location. In spite of the fact that I called the delivery service every day, the phone appeared to be "safely" stored in the cold warehouses of the sorting center for several days. After that, it was placed in the category of unclaimed goods and shipped back to Amazon in Hong Kong, according to my understanding. As a direct consequence of this, the important day that was supposed to be commemorated with a present was skipped, and the party was ruined. I've been waiting anything from ten working days to a month for a refund. When a customer called the Amazon hotline, a staffer apologized but declined to offer a discount coupon that could be used toward a future purchase of products.

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