I like all of it's features, from inventory management to asset history tracking to project costing with Gantt charting for projects. You can even create custom fields in each category if needed! It would be nice having more customization options for some areas such as cost centers or departments; however this product does everything we need at an affordable price point so that was never really something i had issues with. We have been able to track our maintenance requests easier than before using promaints system. I like how easy it is to use, and that all of my employees can have access to it. It's very user friendly. Sometimes I wish there was more room for customization or additional features in the program. I also would like to see additional modules added to the program. I would recommend Promaint to anyone looking for an asset management solution. We are able to track our assets with ease, and everyone uses it now.