The Platform has everything you need from lead management to email campaigns, it's easy enough that anyone can use without any training needed! I have not found anything in particular which could be improved upon at this time but they do offer free trial periods so if there are features missing or things aren't working as expected then just let them know what your concerns may include during those trials period(s). It really does make running an efficient campaign with all of our clients' needs met very simple when using their platform since we no longer rely solely off Excel spreadsheets anymore (which was never designed nor intended by us!).