Great customer support! They answer any questions quickly & efficiently with no hassle to get things done right away-- they are there whenever I need them!! The first project we worked together was not as easy than expected (and it took longer then estimated) but their team is amazing so that didn't discourage me from working again soon after our initial work came across some issues in production/delivery etc.. Overall great experience- fast turnaround times between projects which makes life easier when trying hardto make sure everything comes off without delay. Would love more flexibility around pricing options - currently have set rates per hour however would like this option changed over depending upon complexity level e g 2hrs @ $100-$200+ vs 1hr 30mins =$50+. Have used multiple designers before using these guys; always come back because quality control has been top notch.