The ability for it be able send alerts/reminders using multiple different methods (such as email or text). It is also really easy in terms how simple yet effective all its features are when creating workflows! I've had nothing but good experiences with this software so far - would love if they could add some more advanced scheduling options like custom hours instead just fixed shifts though that might require additional customization from our side which isn't always feasible at times too.- Creating timecards has never been easier either!!